Used to be a great place to work - Anonymous employee Capital One Employee Review

3.0
Aug 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The new HQ in Tysons looks amazing (like an actual tech office) and certain locations like Richmond have actual campuses. • Decent 401k match, health/dental/vision • Lots of empowerment when it comes to leading the work • Impactful work – everyone genuinely come in quite motivated If you land yourself with a good team, you can find Capital One to be quite amazing.

Cons

After making it onto the list of top companies to work for, we saw our budget, snacks, and office perks pretty much cut overnight. NY office saw one snack each day disappear and never restocked again. We went from fully stocked draws to pretty much nothing but Reeses cups. Some of the Virginia offices saw snacks completely disappear. What kind of company advertise themselves as a 'tech company' without free food? Meeting rooms have become non existent as senior leadership began making their own personal offices. Management have become less and less visible, and the new hires have become more and more like those of traditional / irrelevant companies. The once young and fresh vibe is disappearing, and the company is now filled with people who came from failed startups and places like Barnes and Nobles. Capital One just can't compete with new tech talent, and they simply cannot offer high enough compensation. Educational benefits are lost, and promotions feels incredibly biased. Individual contributor work is not recognized. There is lots of talk about doing things but nothing ever gets done. Bureaucracy is endless and only getting worst as we bring in the more older and traditional way of management. Work culture can be a hit or miss. You can work late or you can have nothing to do at all. Two years ago, Capital One had an amazing work life balance. Today, not so much. Vacations are tracked like hawks and you cannot take a vacation without somebody calling your personal phone. The moral is extremely low. People are dropping like flies, and there haven't been a single day without another 'Goodbye' email.

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5.0
Jul 1, 2026
Recommend
CEO approval
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Pros

Good opportunity and good career development

Cons

Pay is not competitive in the current market

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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