Hire and Fire, the Capital One Way - Human Resources and Training Specialist Capital One Employee Review

2.0
Mar 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Great work-life balance once you have attained length of time.

Cons

This company offers great career roles but they do not scope them as permanent despite how they are advertised. This company HIRES and FIRES (which they call redeployment for laying off numerous roles in bunches). It is a part of Rich Fairbank's strategy: New and different business initiatives and practices each year. When roles no longer fit in those new initiatives, they place you on 'redeployment'. The company does not have a viable solution (Career Development Center) for retaining talent that may face redeployment. Companies and roles change most certainly, but this is cut-throat. In my 8 years at Capital One I have seen countless individuals placed on redeployment. Great people, individuals with outstanding backgrounds, performances and skillsets. The company does not make an initiative to retain this talent other than to say you are free to look for other roles within the company.

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5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, WLB, Free Stuff, Building

Cons

Slow work environment, parking situation

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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