Going downhill - Management Consultant Capco Employee Review

2.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

- Friendly and supportive colleagues - Interesting projects (not always) - Fair level of freedom to choose the project - Good work life balance (depending on the project)

Cons

- Lack of charismatic leaders, instead having numerous managers with unprofessional behaviours such as favouritism - Imbalance of experience among employees within the same level e.g. you find associates (graduates) who have got promoted to consultant level after a year and at the same time you find consultants with 7-10 years of experience. Therefore, you can see unqualified "managers" managing overqualified ones. This has led to many leaving the company. - High turnover of employees ( 20 out of 24 employees of my cohort left the company in less than 2 years) due to numerous reasons - Company has clearly started preparing books to be sold and the recent changes in the promotion process and forced rating is a clear sign. Politics plays a huge role in career progress in Capco and even the managers do not follow the framework they promote. The feedbacks are quite general with no clear example of development point and it is simply a tick the box activity - Company claim they welcome upward feedback but they have the habit to justify their actions and sugarcoat whatever is happening around. Finally Capco was a good company but it's not anymore so I only recommend it to graduates for the first 2 years of their career

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Capco Response
6y
Thank you for your feedback. We are very disappointed and concerned to read your comments. At Capco, individuals are considered for promotion based on feedback from multiple stakeholders, evidence of sustained high performance and readiness for the higher grade level. ‘Roundtable’ meetings to compare performance of individuals against their peers, along with independent reviews of promotion cases by a different manager, ensure that decisions are based on merit, not politics or favouritism. Our commitment to career progression is evident in our twice-yearly promotion cycles, and we have a faster average rate of career progression than our competitors. This year, our promotion rates are the same as last year. A key part of our learning and development offering is training for managers, with specific courses on management, leadership and coaching. We also run 2-day ‘milestone schools’ for everyone promoted to the next level, which are designed to help individuals be as successful as possible at their new level. There’s always room for improvement of course, and we’re currently reviewing our L&D offering as part of our planning for 2020, to ensure it offers the best possible opportunities for people at all levels in Capco. We strongly encourage all employees to reach out to their HR Business Partner, Coach or another member of the leadership team if they require additional support or guidance around their career development.

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Pros

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Cons

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May 15, 2026
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Pros

Varied client work — Different clients and project types, which keeps things interesting. Real project mobility — You can move between projects when you advocate for yourself (within reason). Approachable leadership — Senior leaders are open to conversations if you reach out. Good development resources — Plenty of training and growth opportunities if you take advantage of them. Strong teams — Colleagues are smart, capable, and great to work with. Entrepreneurial environment — New ideas are encouraged, and there’s room to take initiative.

Cons

Long hours vary by project — Like most any professional job, some engagements require extended hours for prolonged periods, but work–life balance really depends on the client and team. Additional internal responsibilities — Depending on level, there can be a significant amount of firm‑support work outside of client delivery. Domain alignment not guaranteed — You may not always be staffed on projects that match your domain expertise. Coaching alignment constraints — Coaching relationships are tied to domain, which limits flexibility in choosing formal mentors. Long engagements (sometimes) — Some projects run for long durations or through multiple extensions. It can provides stability but may reduce variety in client and project experience depending on what you’re looking for.

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