Good people but lacks name brand appeal. Not a real consulting firm - Anonymous employee Capco Employee Review

1.0
Jan 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most Partners in the Canada office are good. I worked with a few Partners in the US and they seemed good too. Like all places, for a few you wonder why they are Partners. But they allow you to have fun at work. You are given the freedom to try out ideas. The Managing Partner at the time was super cool. A lot of people work there only because of him.

Cons

The company overall is good and the feedback below is solely intended for future improvement and should not be taken as an old disgruntled employee venting. 1. STOP doing menial work - Capco needs to define what it is. Even though they are focused on Financial industry, they should find their niche. There keep doing a lot of menial work which completely spoils your brand. You cannot use your top talent to do such work else you will lose. Its hard to figure out what they specialize in, if it is menial work, then just do that. My advice - stop doing menial work. 2. Staff augmentation vs Real consulting - You are often pushed into client sites as staff augmentation like any other contractor. You don't get the type of respect a Consultant should get, clients view you as a resource that they can use to do any work, mostly grunt work with little professional value. Sometimes you are the only one from Capco in a client team and leaving you exposed to low to mid management at client sites. This gravely hurts the Capco brand. This also hurts your personal brand. We are not HANDYMEN of consulting. 3. Limited brand appeal, most people don't know about this company. While most Partners are good, this lack of brand appeal hinders them from getting meatier projects. Its disappointing since the Partners are good people but have to cope with this. They don't have much option but to bring in more number of small projects which are a 2-3 month assignment and you still keep waiting for that big follow up project. 4. The attitude of people is very different - if you are joining a consulting firm to fast path your career, then Capco may not be the place for you. Most of the senior talent that left the company and went to banks (only industry they serve) went into mid-management roles rather than executive positions. That's not surprising because most of the senior staff at the time didn't have that executive mindset. For some, that can be disappointing. 5. Little thought goes into hiring people at various level. Sometimes a kid may come in very senior because he knew someone senior at Capco. It is EXTREMELY DEMOTIVATING to other who have worked up to that level. 6. They are trying out a few things from time to time but there doesn't seem to be a clear long term vision. It is unfair on the people that work there to be caught in this confusion 7. Some offices are not that big but the support staff isn't still forthcoming to help. Everyone seems aloof most of the times. Sorry - you are not that big to show such attitude :( 8. Limited projects on offer hence if you get stuck in a bad one, there aren't much options. 9. Looks more like an unruly IT company at times. 10. Little to no strategy consulting work 11. If you have a competing offer from a more established brand, you need to ask yourself, do you want to work towards becoming a big dog in a small operation or not so big dog in a bigger operation. But if you are considering the former, you should size yourself up to the industry than just the Capco office you are working in.

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Capco Response
8y
Thank you for taking the time to write your review. We are pleased to hear your positive comments on our leaders and culture, and that you were encouraged to try new ideas. A key part of our culture is to empower our employees, and our leaders promote a culture that values innovation and agility. This has been a significant enabler of our strong growth trajectory to date. It will remain an area of focus as Capco continues to grow and our culture evolves. We also appreciate your thoughts on how we can make Capco an even better place to work. We regularly engage with our employees to understand what’s working well and where improvements can be made. Since 2017, Capco is a fully independent company and we are excited about the opportunities this gives us to expand our market presence, offer new solutions, leverage our expertise, and continue to grow. Our focus on the financial services industry and our partnerships with Tier 1 firms are key. They offer us a platform to offer challenging and rewarding work to our people, based on our expertise, sector specialization and delivery excellence. Our website showcases great examples of the work we have undertaken with clients in recent months. We also recognize that we don’t get everything right all the time so thanks again for the feedback. We take these comments seriously and we are committed to providing a positive and rewarding experience for our people to develop a great career at Capco. If you are someone who is looking to build a career in consulting, this is a great time to be at Capco. Our independence offers you the chance to be part of something new at a firm that specializes in financial services and is deeply committed to adding value to clients and sharing success with our people.

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