sad experience - Bartender Big Mamma Group Employee Review

3.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn the basics of Italian

Cons

The food is just pasta, and even if you're intolerant, I often got sick from the food. If you're not Italian, you feel completely excluded. The tipping system is very poorly designed. If we're talking about Ireland, I literally felt like we didn't get tips at all. I received 100euros in tips for a whole month, which is unbelievable be abuse it’s really busy all the time, you can see people leaving a tip of up to 200 euros for two people. Besides, nobody speaks English there, and the managers are extremely rude to the employees, but they're completely different with the customers.

Explore other reviews about Big Mamma Group

4.0
Oct 5, 2024
Recommend
CEO approval
Business Outlook

Pros

They provide really big ma’s.

Cons

Really big ma’s. PTO is okay

1.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good amount of hours 40-50/week Decent pay Free coffee

Cons

*Management doesn't know what they are doing *Constant lack of inventory(cutlery, glassware) at the point you cannot set up tables, and guests being seated at unset tables. *Some giving away free shots to opposite sex guests. *Instead of managing, management just take food orders when it is not even needed. *Food is not great. Bland pasta or basic margarita pizza is all you will get on the menu, only carbs no protein. *All the tables in a single section being sat at the same time, putting pressure on servers on busy days. *Management and some staff talk in Italian between themselves even with non-speakers around, making them feel ignored and excluded.

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