Awful - Store Manager B&M Retail Employee Review

Environment of threat and fear. No work life balance, must work every Friday, Saturday,Sunday and every bank Holiday, higher management style is dictatorship and blame, only KPI they are interested in is 8/10 customer service standard, nothing else is considered and no reasoning required as they don't want to listen to any external factors. Higher management full of self importance and promotion only achieved by who you know rather than what your results bring to the table. They want maximum results delivered with minimum support systems in place, no payroll and they talk 'teamwork and growth' but mean work harder, longer with no extra pay to prove your worth. It's a soul destroying environment that only you and your store team make the best of.