If you value your mental health, don't work here. - Customer Service Assistant B&M Retail Employee Review

1.0
Mar 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Majority of staff were friendly, a lot of young members of staff so it's easy to make friends.

Cons

I was bullied and discriminated against by my manager, reported her to HR and nothing happened, I then had various panic attacks at work and was confronted by my manager shouting at me. Management have no idea how to run a store and its a miracle the company are still going. Its a messy place to work and the managers have unrealistic expectations of how much work you are going to be able to do in your shift, meanwhile they're sat in the office with their shoes and socks off eating buscuits! you literally can't make it up. No training for anything, was expected to climb an industrial ladder to the top of the warehouse on my first day to carry down a microwave without ANY training or even a health and safety talk.

Explore other reviews about B&M Retail

5.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Career Advancement Opportunities: Many employees report opportunities for promotions and career development within the company.

Cons

Long Hours: Some employees may experience long shifts, particularly during busy seasons or holidays.

2.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

flexible good environment networking great employee management great organization

Cons

overwork-load bad customer encounter tiring poor work/life balance

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