2.0
Sep 20, 2016
Current employee, more than 1 year
Mason, OH
Recommend
CEO approval
Business Outlook
Pros
Able to work around schedule while you look for another job or go to school. No experience required to do the job
Cons
High stress Low pay compared to others in industry Offshore management does not listen to the needs of the local management. Employees and customers getting more and more frustrated as agents continued to have more roles (must support at least 4 separate accounts) and responsibilities but does not compensate for the extra effort. Very little care for their employees make you feel like you can be disposed of at any time. No reward system for employees that do well or managers that do a great job. Very little to no opportunity for advancement.