Engineers Beware - Software Engineer American Express Employee Review

1.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The people are cool. Its fun to talk with them.

Cons

Everything. The pay is low for how many hours you'll work. All of those work life balance comments must be from non engineers. If you write code, get ready to work 65-80 hour weeks. Its super political. Ive seen people i was friends with turn bitter when politics got involved. Right now, its a culture of who works the latest and covers for the engineering leaderships lack of accountability and planning. You will not progress in your career. The technologies used here are outdated, and niche to the company. You will not get promoted ever. I've seen people here for years in the same position because they didn't play politics. I saw someone on another team just get hired and fired in 3 months due to a mistake in growth. You might get hired then they decide to cut you. Very cutthroat business environment, and you will pay for leadership mistakes. If you like getting calls at 11 PM to log on and help fix a director mistake, working 80 hour weeks consistently, not being able to use PTO because youre too busy.... definitely apply. If youre an engineer, id advise you apply somewhere where they'll at least pay you 300k to work this many hours.

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5.0
Jun 9, 2026
Recommend
CEO approval
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Pros

World class organization Culture Perks

Cons

Work life balance Time off

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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