3.0
Sep 26, 2023
Former employee, more than 3 years
Brighton, Angleterre
Recommend
CEO approval
Business Outlook
Pros
The money if you are a top performer in sales is brilliant
Cons
American Express made leadership changes in 2021 who came in and completely destroyed the culture and the trust of the employees, upwards of 50% of the team left to a direct competitor as leadership removed incentive payments and changed commission structures giving people 50% pay cuts with 24 hours warning, there has been a mass exodus to the same competitor and despite the efforts of middle management the suggested changes to try to retain staff were ignored.