Job Was a Joke - Centurion Membership Manager American Express Employee Review

3.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

If you work in travel lifestyle you could receive a two night stay at an amex fine hotel. You were also able to work virtually

Cons

The CMM role was basically a customer service rep. You were asked to deliver on unreasonable promises to high caliber clients while making Pennies. Management is so far removed from reality and management appeared nice but didn’t really value good employees.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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