Great Company Terrible Sales Organization - Tele Sales Consultant American Express Employee Review

2.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly and knowledgable coworkers Great culture Amazing offices and ammenities

Cons

Firstly, it takes almost 5-6 months to start receiving commision or at least the larger portion of the commission structure. They give you a small bonus but if you have a high cost of living don't expect to make a lot of money fast and the base salary is very low. Compliance division in complete disarray, which adversely affects the sales side of the company. The training was very bad when it came to dealing with these compliance issues. Whenever you ask questions, they can't ever give you a straight answer. It is basically a guessing game, and you only find out later if you messed up. Goals are very high and turn over rate seems to be high as of late as well. These compliance issues came because the previous sales team were doing something illegal and they were fined heavily by the IRS.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All