Great place to work, but expect bureaucracy and parts of the company suffering from degradation of leadership quality - Anonymous employee American Express Employee Review

4.0
Jul 12, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for - always receives kudos as top place for women to work Historically, employee development and leadership have been valued Great brand for a service business, globally recognized and good reputation People are proud to work there

Cons

In past couple of years, leadership in some parts of the company has tarnished a bit and there have been many senior management changes, particularly in the B2B area of the company. Perhaps due to the global economic situation.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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