Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      American Express

      Engaged Employer

      American Express reviews

      Broken company with issues - Anonymous employee American Express Employee Review

      1.0
      Sep 30, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The most talented and knowledgeable set of travel agents in the world.

      Cons

      Working weekends, holidays. Raises don't happen. Blame the agent for every error and company takes no initiative to fix the issues. No in house/regional back office support. No one takes responsibility for anything. Computer systems are always crashing and sending simuls. Ticketing in India will let things sit and let fares expire and then you have to call the customer and tell them your previous quote was false. They care about shareholders, not employees. Constantly hiring because they can't keep anyone.

      Explore other reviews about American Express

      5.0
      Jun 29, 2026
      Manager of business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uncapped commission. Hybrid Work Great Company

      Cons

      Difficult if you don't have experience.

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

      201
      See reviews by: Helpful|Rating|Date|All
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      American Express reviewsAmerican Express reviews in PhoenixAmerican Express review