Pros
Some of the people you work with are nice Saying you worked for Amex goes a long way Youll do well in the company if youre happy to trample on everyone else on the way up
Cons
In an attempt to save money amex have outsourced A LOT of their employees to Manilla/India. This has caused job layoffs in Brighton and animosity with the Brighton employees as not only do they not feel their jobs are secure, but the training of these people abroad is not adequate so we ended up taking the hit from everything. Amex pays staff below the market average for wages across the board, unless you earn commission (which theyve even cut back on massively from customer services) I have seen staff treated illegally and refused requests to see the occupational health dr because they werent believed, they ended up coming to work when they were unwell for fear of punishment Big pay differences for people doing the same job You are VERY disposable to them. I saw someone lose their job as there was 'no need for it', only for someone else to come into the role a few months later Youre expected to give up all your free time for amex