Things have changed - Specialized Corporate Travel Counselor American Express Employee Review

3.0
Dec 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Working for a well respected global corporation.

Cons

Micro-management, metrics that don't hold the highest levels accountable for the customer experience, training has been reduced and is ineffective, employees are seen as numbers but are expected to deliver world class service.

Explore other reviews about American Express

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Amazing PTO Opportunity for bonuses

Cons

Not a clear career path Remote job in a high cost of living area

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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