Meh. - Senior Manager American Express Employee Review

3.0
Jun 21, 2017
Recommend
CEO approval
Business Outlook

Pros

- Good benefits (especially expanded maternity/paternity leave) - Promotes philanthropy and volunteering (even during business hours) - Varied employee networks you can join to expand your network, gain skills, etc - Cheap cafeteria (in NYC office) - Fitness center / nurse in building (in NYC office) - Flexibility for remote work (dependent upon your team/manager) - Flexibility to change roles within the organization

Cons

- Company relies on its brand more than actually having products people value - Many "lifers" who sometimes lack the perspective of how other companies run more efficiently than us - Technology is mostly outsourced to poor (read: cheap) contracting companies - Product Management is mostly run by inexperienced people who offer little to no coaching for their teams - While you can move within the organization, it's mostly in lateral roles (where compensation changes minimally if at all) - Huge passive aggressive culture; better to be "nice" (even if it means you are ineffective) so you get a good review/bonus - Many are looking to get a "win" under their belt to catapult them to a higher role rather than create good products; launching something (anything) is more important than launching with quality. - Professional development is severely lacking; if you don't have a good manager, it might even be non-existent.

Explore other reviews about American Express

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

very nice place with lots of benefits

Cons

could be a nicer place with more benefits

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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