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      American Express

      Engaged Employer

      American Express reviews

      AMEX is a great place to work for IT and technology professionals - Programmer Analyst II American Express Employee Review

      4.0
      Dec 22, 2008
      Programmer analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work arrangements, generous paid time off, management doesn't breathe down your neck, people are very friendly, green company that cares about the environment and volunteering to give back to the community, employee recognition program that allows employees to reward others for a job well done, end of year performance is taken very seriously and leadership is willing to work with you to improve and take you to the next level

      Cons

      Salary isn't as competitive as others in the same field, software is a little bit out-dated and slow, very matrixed company so getting work done can take some time,

      Explore other reviews about American Express

      5.0
      Jun 9, 2026
      Vp of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      World class organization Culture Perks

      Cons

      Work life balance Time off

      3.0
      Jun 8, 2026
      Consumer banking
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Cons

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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