Stop wasting my time - Manager of Business Development American Express Employee Review

1.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Global company with a lot of perks, good pay, good benefits, great people

Cons

I got laid off after hitting 150% of my quote, ranked #10 in the US out of 90 reps, generating $36MM in revenue for the company a week before thanksgiving 2015. Since then they have asked me to interview for an OPEN Consultant role, which the hiring manager had already made a decision to bring on a friend of his top performer, get this only lasted a year because they all have left to Capital One even the hiring manager. Then they call me to interview for a rare opening in GCP expansion the hiring manager says that I was the first person she thought about for the role so I interviewed. During the face to face with the hiring manager I presented my 30/60/90 day plan and all she said was you know you about the role, what do you want to talk about? I was like what?? I had been working at a company for about 3 months at the time so I let her know my previous history with AMEX. I found out to my complete shock they hired someone else with no experience. Never heard why or feedback. Now they call me for that OPEN role AGAIN. The hiring manager pretty much said why didn't I get the GCP role, I said I don't know I explained what happened, he then said he had 4 great candidates and wished me luck. Talk about being jinxed. I wouldn't recommend my worst enemy to work here. Good riddance.

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Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

3.0
Jun 8, 2026
Recommend
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Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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