Don't apply unless you need the experience - no respect - Costumer Service Assistant Air France Employee Review

1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team and familiar environment.

Cons

I don't know where to start. People are treated as numbers, not in a neutral way but in a disrespectful one. The more you give and make a good job, the more they will push and play around with your time there. No credibility from anyone in HR and management in general. Most of the time the systems do not work and there is a huge gap in communication. Altogether, it makes it impossible to work without getting depression after a while. It is very easy to pass the lack of organisation to customers given the fact that most of the procedures are changing every second and people don't have time to practice or understand it. Disgusting treatment between KLM and Air France employees.

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5.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Top notch for employee working

Cons

nO SUCH CONS FOR THE COMPANY

3.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flight benefits for you and your family

Cons

- Flight benefits do not include your parents and can only begin being used after completing six months of employment - No overnight schedule - No part-time schedules - No swap-offs - Rotating days off weekly so no set schedule ever

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