employer cover photo
employer logo
employer logo

ARC Document Solutions

Is this your company?

A sinking ship - Software Integration Technician ARC Document Solutions Employee Review

1.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

- Got good experience to go elsewhere. - Great coworkers

Cons

- You do alot of things that are not in your job title, like cleaning, taking old copiers to the dump, driving 30 feet long trucks with no training, taking vehicles to mechanics. - the company likes to lay people off, infact they laid off the entire MPS department and all the techs, I was talking with a printer tech for a different company and he told me ARC offered him a job at $17 an hour, the previous techs made over $25, they clearly let everyone go to then rehire the same position for cheaper. - Installs never go as planned, they were always corridnated so poorly, I would end up having to contact the customer everytime just to confirm the address was correct. - Sales only cared about getting a sale and would tell customers anything to get them signed up, resulting in disappointed customers. We could never meet the high expectations that were set by the sales rep. Most of the sales team have experience with car dealerships and not real sales experience.

Explore other reviews about ARC Document Solutions

5.0
Dec 6, 2024
Recommend
CEO approval
Business Outlook

Pros

They let me work at my own pace, appreciated my work.

Cons

I don't feel like I spent enough time to find many cons.

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

See reviews by: Helpful|Rating|Date|All