employer cover photo
employer logo
employer logo

ARC Document Solutions

Is this your company?

Anti-Sales Representative Culture and Toxic Sales Environment - Sales Representative ARC Document Solutions Employee Review

2.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

It was an very good up and coming company that had some great people, industry solutions and technology. They do a good job of trying to keep you current with regard to market trends & technology

Cons

It has become a very ANTI-Sales Rep culture and a toxic Sales environment. They can’t keep anyone that is good and the ones that are atill there are miserable, but they have been there 20 years plus and they keep hoping it will turn around and have undeserved loyalty to the company. EXECS have continued to keep the same inapt Sales Leadership that is responsible for people leaving as well as the negativity throughout the Regions that drive a majority of the Revenue. The Compensation plans get worse every year. They put people in positions to lead that have failed in other Roles /Previous Jobs and it’s destroying what little hope there is to turn this company around.

Explore other reviews about ARC Document Solutions

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great friendly environment to work in

Cons

Since I was the intern, I was the youngest person there.

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

A pulse is all that is needed to qualify to do this work.

Cons

Weekly policy changes were implemented without advance notice and applied retroactively to all staff rather than addressing specific individuals. Dress code memo prohibited tights for all staff in response to specific individuals, further limiting appropriate clothing options in a warehouse environment. YouTube and visual content prohibited a month into tenure, with audio limited to music only, eliminating mental stimulation (e.g. news, podcast, etc.) during repetitive, isolated work in a locked room. A water bottle used every day for a month without issue and was even complimented by one of the supervisors, suddenly became prohibited according to the same supervisor weeks later (there is no exaggeration here, unfortunately). Book tracking quota requirement was introduced despite significant daily downtime — approximately forty-five minutes each morning and after lunch, waiting to be logged in or for books to arrive yet a daily scanning quota was imposed despite these systemic delays. Management is fickle, unorganized, and lacking competence. The work environment is unpredictable, and staff are set up for failure.

See reviews by: Helpful|Rating|Date|All