employer cover photo
employer logo
employer logo

DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

54% would recommend to a friend

(1,387 total reviews)
avatar

Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Feb 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good management, good benefits, good working condition

Cons

Low pay, mandatory overtime, no extra or bonus

avatar
DriveTime Automotive Group Response
2y
Thank you for sharing your experience as a Entry Level Automotive Technician. We're pleased to hear that you've had positive experiences with our management, benefits, and working conditions. We want to assure you that the DriveTime family of brands continually assesses industry pay rates to ensure that our compensation remains competitive. Thank you for taking the time to share your experience, we wish you the best in your future endeavors.
2.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Starts at $20/hr Scripted inbound and outbound calls Paid training on-site Remote position Speaking with customers to set up appointments with dealerships in their area Interact with other agents in Microsoft teams Leadership offers raffles and games for agents to award who sets the most appointments PTO, health, vision, dental, 401k Leaders will coach you on calls

Cons

100-150 calls a day sometimes back to back No monetary bonus or incentive for appointments set Can be difficult to get time off if it's during tax season since that's their busiest time Have to go in office once a month High turnover rate Leaders dont always value the agents Leaders can come across as micromanaging when they are trying to coach agents

avatar
DriveTime Automotive Group Response
2y
Thank you for sharing your experience as part of the Online Experience Team. We're pleased to hear that you appreciate the positive aspects of the position, such as the competitive starting salary and comprehensive benefits package, including paid training and remote work opportunities. Your candid feedback is highly valuable to us, and we want to assure you that we are committed to addressing any concerns raised. Actively working towards enhancing the overall experience for our team members is our priority. Our dedication to fostering a positive and inclusive workplace is unwavering, and your feedback serves as a crucial guide for our continuous improvements. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our DriveTime family, and we wish you continued success and fulfillment in your role.
1.0
Jan 25, 2024

Terrible experience

Recommend
CEO approval
Business Outlook

Pros

Benefits if you can afford the high rates and deductibles

Cons

Unprofessional management, Unprofessional receptionist and hiring staff does have have their stuff together at all. They do not treat employees with kindness and respect. I recommend not applying here

avatar
DriveTime Automotive Group Response
2y
Thank you for sharing your experience as a Sales Associate. Ensuring a positive work environment for all our employees is a top priority. Emphasizing customer service, we are implementing measures to ensure that professionalism is upheld by all team members, including those on the front line. Recognizing the significance of cultivating a workplace that is both respectful and supportive, we are dedicated to making enhancements based on the valuable feedback you've provided. We're delighted to have you as a part of our DriveTime family, and we wish you continued success and fulfillment in your role.
Viewing 184 - 186 of 1,387 Reviews

Glassdoor has 1,437 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.