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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

56% would recommend to a friend

(1,387 total reviews)
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Mary Leigh Phillips

69% approve of CEO

49% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Good Culture, the company has a group of fun people, who make the job what it is. Decent Commission if you can acquire it. Nice Office, cube farm, but feels like a real office... many companies have a weird non work environment which this one does not. Decent hourly compensation.

Cons

Disconnection between the two sales factions. There is a disconnection between the SA's and the ISA's. The fact that we use two different CRMS, and the dealership will openly change files in order to make their job easier hurts the ISA and likewise. Lack of communication between upper management, and inability to change anything. Two Show Rates that benefit each party separately causes a serious divide between the company, and causes both sides to lose money. favoritism, and ethic favoritism. There is a Buddy system that takes place in this company, and some people whom are doing better in every category will be over looked if the upper management sees the one's they like do anything good. Communication between Mangers, and Seniors and Supervisors is hilariously terrible. There is nothing they can do, and they try to micro manage without an ability to know how to do so. No Roll over PTO, and a use it or lose it mentality cause the employees to not only lose it, but not use it. 3 people can be out on holiday months, but these days are set in stone months by previous employees. No Sick days? Doesn't make sense if you are basing everything on a Hourly wage.. This is advertised as a "You take INBOUND CALLS" however it is primarily outbound, and your in bounds are return calls. Old and not very efficient CRM.

3.0
Dec 6, 2014

Not too shabby

Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, lots of work place fun, bonus potential, room for growth, wonderful training and guidance

Cons

Mundane daily work, strong need for a better time off policy and paid time off distribution, metrics system is flawed

5.0
Dec 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Training was designed for the way I learn best. My trainer specifically included tasks/activities that would help me learn quickly (i.e. role playing or allowing me to physically do things to learn better! The company overall is fantastic to work for, they are constantly rewarding us for company successes (i.e. being able to wear jeans on the weekends, company paid-for Holiday party, and occasional company paid-for dinners)! My co-workers & managers are all energetic, excited to come to work, and fun to be around; which creates a great work environment! Overall I truly enjoy working for DriveTime and would refer my friends & family to purchase vehicles here or to work here!

Cons

It is sometimes difficult to balance work and personal life. We are given our schedule a month at a time which is helpful; however shift end times are approximates (i.e. - if a customer walks in 10 minutes before you are off and you are the only one to assist them, you are expected stay after your shift end time). When you do not have a definite end time to your work day, it makes balancing your personal life difficult. In order to move up it seems like more hours have to worked or "put-in;" however sometimes the company needs to better understand that every employee has a personal life.

Viewing 1192 - 1194 of 1,387 Reviews

Glassdoor has 1,437 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.