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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

53% would recommend to a friend

(1,391 total reviews)
avatar

Mary Leigh Phillips

59% approve of CEO

46% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,391 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Good pay for base salary Also can get a team bonus if monthly goal is met for the dealership.

Cons

Hours can be long during tax season.

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DriveTime Automotive Group Response
4y
We appreciate you sharing your experience as a Customer Experience Guide at our Pittsburg location. We’re happy to hear things are going well for you! We offer our Customer Experience Guides a base salary to help take the pressure off making a sale so they can instead focus on assisting customers, so we are thrilled you’re liking that perk! We understand that your store may require more hours during tax season to help assist our customers, and we are so grateful for your hard work and dedication. We would recommend working with your leader to use your earned PTO and floating holidays to help balance the busy season!
2.0
Mar 21, 2022

Good pay, bad training

Recommend
CEO approval
Business Outlook

Pros

Great base pay and benefits.

Cons

Bad training and awful clientele. Commercials on TV tell the customer one thing, when in reality management says the claims made can’t be done. No breaks if it’s busy. Overtime without extras.

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DriveTime Automotive Group Response
4y
Thank you for taking the time to leave us a review. We're glad you enjoyed our base salary for Customer Experience Guides and great benefits! We're sorry to hear this was your experience. We want to assure you that we make our best effort to provide our customers with a clear set of expectations going into the approval process. However, it's important for you to know that these decisions are real approvals and are not guaranteed. Any approval offers are dependent on the customer documentation provided directly to the dealership. Our potential customers also have the option to use outside financing if they find a vehicle that they are interested in. We appreciate you sharing your experience and wish you the best moving forward!
5.0
Mar 21, 2022

Fast Fun Freindly

Recommend
CEO approval
Business Outlook

Pros

Need a lot of different interesting new people from all walks of life all with the need of cars

Cons

Long hours especially end of month

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DriveTime Automotive Group Response
4y
Wow! Thank you for the 5-star review! One of our main values here at DriveTime is that no matter your make or model, you are welcome on our lot. We're thrilled to hear that you felt that value come to life while working and had the ability to meet people from all walks of life! We understand that working retail hours can be tough, which is why DriveTime is always closed on Sundays, and we give employees an additional day off during the week to help prevent burnout. Although our time together has been cut short, we wish you the best moving forward!
Viewing 379 - 381 of 1,391 Reviews

Glassdoor has 1,441 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.