employer cover photo
employer logo
employer logo

DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.4

55% would recommend to a friend

(1,392 total reviews)
avatar

Mary Leigh Phillips

62% approve of CEO

47% positive business outlook

DriveTime Automotive Group has an employee rating of 3.4 out of 5 stars, based on 1,392 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jun 27, 2022

Not that bad

Recommend
CEO approval
Business Outlook

Pros

Easy job, Co workers were nice

Cons

hours sucked Customers weren't nice. Majority of the cars sold were crap.

avatar
DriveTime Automotive Group Response
4y
Thank you for sharing your experience as a Customer Experience Guide. We take pride in having a great culture, so we're happy to hear you enjoyed working with your coworkers! We understand that working retail hours can be challenging, so we greatly appreciate your dedication to our customers. Some of the customers that purchase from DriveTime may not have had the option to buy elsewhere. We work to find a way to get customers into a vehicle that will help improve their lives. We may not be able to change your experience working with us, but we hope this insight helps improve your outlook of our business!
1.0
May 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say here.

Cons

Just a poorly ran, unprofessional, awful place to work.

avatar
DriveTime Automotive Group Response
4y
We appreciate you taking the time to share your perspective. As an organization that highly values its employees, we take any concerns regarding a violation of our employee handbook extremely seriously. We encourage you to reach out to our Talent Support team with your concerns so it can be properly investigated.
2.0
Mar 21, 2022

Good pay, bad training

Recommend
CEO approval
Business Outlook

Pros

Great base pay and benefits.

Cons

Bad training and awful clientele. Commercials on TV tell the customer one thing, when in reality management says the claims made can’t be done. No breaks if it’s busy. Overtime without extras.

avatar
DriveTime Automotive Group Response
4y
Thank you for taking the time to leave us a review. We're glad you enjoyed our base salary for Customer Experience Guides and great benefits! We're sorry to hear this was your experience. We want to assure you that we make our best effort to provide our customers with a clear set of expectations going into the approval process. However, it's important for you to know that these decisions are real approvals and are not guaranteed. Any approval offers are dependent on the customer documentation provided directly to the dealership. Our potential customers also have the option to use outside financing if they find a vehicle that they are interested in. We appreciate you sharing your experience and wish you the best moving forward!
Viewing 340 - 342 of 1,392 Reviews

Glassdoor has 1,442 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.