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DriveTime Automotive Group

Engaged Employer

DriveTime Automotive Group reviews

3.5

57% would recommend to a friend

(1,384 total reviews)
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Mary Leigh Phillips

71% approve of CEO

50% positive business outlook

DriveTime Automotive Group has an employee rating of 3.5 out of 5 stars, based on 1,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DriveTime Automotive Group employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Culture is tremendous, managers are well supported and given a lot of autonomy. Not a high pressure sales environment but still able to get high performance. Pay is good not great. Management opportunities are good and you don't have to start from the bottom.

Cons

work/life balance. Extreme culture of constant feedback can be off putting at first. Not necessarily longer hours but they are definitely later. Many nights end well after closing and this can wear thin over time. Companies culture is constant change and to an outsider it feels like instability and re-activeness. In order to move up you have to either move to Phoenix where the corporate offices are or wait your turn for an A/D spot to open and for what? More work? More time away from my family? Great job for a single person with few attachments. Pay structure changes literally every year=more instability. Sales Advisors can make just as much as the GM and have absolutely no buy-in to push for more sales at a certain point because their bonuses are guaranteed whereas management's is dependent on hitting a budget. It's all or nothing for our bonus.

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DriveTime Automotive Group Response
8y
Thank you for taking the time to provide your feedback. We are disappointed to hear that the changes that have taken place this year were seen as instability. We recognize the challenges that come with change however the goal is always to move forward a stronger, more stable company for our customers and employees. We encourage you to reach out to your Assistant Director or Director to discuss some of the concerns you have and to seek a stronger understanding of some of the recent changes you have seen.
2.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Bonuses are attainable and can be very high if you are present and work for it. Coworkers were fun and interactive. Lots of competitions to promote healthy competition- cool prizes every month.

Cons

Management is not clear on all policies after merge with GoFinancial. Merge was a mess and employees were left to deal with it. There are a few good managers, but a lot of younger people who should not be one. If you are not a favorite or ask too many questions, or voice an opinion- you are out the door even if you are good at your job.

1.0
Feb 12, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great start for fresh out of college students. - The job is incredibly easy - Good benefits... 401k, health insurance, dental, vision, and LTD

Cons

- The new pay plan is absolutely horrible for sales guys. They took away our bonuses and do not pay you on the first 6 units. They claimed that we got a raise from our base salary of 31.5k to 35k, but in reality they are paying us less because unless you are consistently selling 16-17 units a month, you will never hit the 50k mark the company claims is an average. For example, I made 50k last year, but based on the new payscale, I will only make 44k if I sold the same amount of cars. This is not good. - Company demands you will make 50 calls a day, which really isn't a lot, but they don't give you enough quality leads. In fact, since they stopped buying third-party leads, I only get one or two leads a day. If you follow the companies call flow according to their training guide, you will only have 10-20 scheduled calls a day to make. - Drivetime will take your commission away from you if the customer does not make their first 3 payments. That's right, if you sell a customer and they cannot make their car payments in the first couple months, the deal will "unwind" and you will lose a unit that month. - It will be tough to get behind the product drivetime sells. Not only is the company making INSANE margins on just the price of the car, but their ancillary products cost over FIVE THOUSAND dollars all together. It's very easy to sell these because our customers are uneducated, but good luck trying to convince an educated buyer to buy a warranty that's more than double the industry average or a gimmicky GPS smartphone app that costs several hundred dollars. -Horrendous work-life balance. You will work 50 hours a week minimum, and even more during the months of February-April. Drivetime claims they are trying to fix this by implementing a 4x10 work schedule, but they aren't making it mandatory in their stores. So if your management team doesn't want to do it, then you won't get the benefits. - If a co-worker makes one call to a lead and is the first one to make a call to it, they are automatically guaranteed a half-deal if they purchase even if they never talk to them again. So you could do the entire deal front to back and if someone else made a 30 a second call, you will have to split it with that salesman. Drivetime has a horrible lead ownership policy.

Viewing 31 - 33 of 1,384 Reviews

Glassdoor has 1,434 DriveTime Automotive Group reviews submitted anonymously by DriveTime Automotive Group employees. Read employee reviews and ratings on Glassdoor to decide if DriveTime Automotive Group is right for you.