Datasite reviews

3.7

69% would recommend to a friend

(634 total reviews)
avatar

Rusty Wiley

77% approve of CEO

53% positive business outlook

Datasite has an employee rating of 3.7 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Datasite employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

634 reviews
3.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Merrill is involved in so many aspects of business that many fields are covered.

Cons

They do not seem to excel in any of those above fields and seem to be satisfied with being "mediocre". "superstar" contributors are not particularly encouraged. The company is very top-heavy. As such decisions take a long time to make and often it is not the right person making the decision. The senior management isn't very equipped to think far in the future, but rather 3-6 months ahead. This means the whole company is always scrambling. I think a change in leadership, with visionary people who are experts in their fields is important.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

-Coworkers are great. -Training is good. -Customers are usually ok to work with.

Cons

Summary: As a PSS, you'll be expected to support several different products, many of which you will not touch often. It's difficult to be an expert covering so many products and features. They change and update features often, which is both good and bad for customers, but also makes it much more difficult for PSS. You handle really sensitive information (M&A), but are expected to assist multiple customers at once - this is a huge risk. Additional cons: -They implemented a AI agent and then fired several great employees, then increased the rest of the staffs expected workload. -They change ways of working often. -The knowledge base is often out of date. -There's almost always a backlog, but the clients work can be "urgent" - making some clients upset on wait time.

Viewing 274 - 276 of 634 Reviews

Glassdoor has 682 Datasite reviews submitted anonymously by Datasite employees. Read employee reviews and ratings on Glassdoor to decide if Datasite is right for you.