Pros
New upper management has solid and well-communicated vision and are engaged with all levels of the organization. Company seems to be back on it's feet financially. Spending money to improve the business in the right areas. Pay and benefits are good. A lot of great people who are passionate about the business and serving clients.
Cons
The work environment in back-office functions (HR, Finance, IT) are really poor. The senior leadership and managers in those functions need to improve or change to reduce turnover. Complacency with status quo, no focus on staff development, poor communication skills, too many layers in the organization, inability to understand or get into the details and unwillingness or making it difficult to work with each other are common place. Also, the St Paul location needs to be employee-friendly: regular food service, exercise or changing rooms, etc. The location itself is a hard draw to hire white collar workers.