Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
1.0
Mar 15, 2024

Exceptional culture destroyed by corporate greed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of anything at this point.

Cons

I joined Hotjar a while ago and, since day one, I was really impressed by the product, the culture, the values and the people. Hotjar was one of the best companies I’ve worked for. Everything changed when the company was acquired by ContentSquare. This is what we got: - Three rounds of layoffs. - Transparent global salary bands replaced with obscure geo-localised bands where people in “low-cost” countries are penalised in terms of salary and growth opportunities. - PTO, sick leave and mental health days removed. - Very incompetent and arrogant C-suite. - Toxic working culture, where constructive feedback (especially upwards) is not appreciated or even allowed. - General incompetence, sometimes justified by the fact that “we’re French”. Congratulations ContentSquare. You’ve destroyed Hotjar, Heap, and are on track to dig your own grave. I’d like to give a special thanks to Mohannad Ali (ex-CEO of Hotjar) who promised us that “none of our benefits will change at any point in time” as a result of the acquisition. Bye bye, Hotjar, it was a pleasure.

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Contentsquare Response
2y
Thank you for your review. We continually assess our business operations and make decisions that we believe will benefit the long-term health of the company, our employees, and our customers. We understand that this is an especially trying time for our legacy Hotjar employees and want to emphasize that we remain dedicated to creating a balanced and equitable workplace. Our commitment to this mission is reflected in our ongoing efforts to improve our general operating practices, recognizing the exceptional potential and innovation that arise from embracing diverse perspectives and voices. We take immense pride in the talented professionals who comprise legacy Hotjar, Heap and Contentsquare, including our leaders. We appreciate your feedback and will continue to concentrate on nurturing and building a robust, inclusive, and forward-thinking team at Contentsquare.
2.0
Mar 14, 2024

A Median Corporate Company

Recommend
CEO approval
Business Outlook

Pros

You do get to work on some interesting technology

Cons

They absorbed Hotjar and instead of integrating its unique and awesome culture, they discarded almost all of it Communication issues across the company chalked up to "I don't understand English well" Geo-based leave allowances justified in the name of "equality" Salary bands not transparent, some people get significantly different salaries depending on how much their leadership likes them

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Contentsquare Response
2y
Thanks for sharing your feedback. We value your input, and we're committed to ensuring the most optimal integration of teams and products between Hotjar and Contentsquare. Let's work together to build our future at the company, enhance the essence of our combined culture, and make this an even better place to be!
1.0
Mar 14, 2024

Sad to see that Hotjar is not there anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Before the merge with content square, I would 100% that Hotjar is one of the best places to work on if not even the best.

Cons

1. No transparency anymore 2. lays off round 3. No perks and great culture 4. Ruin everything great that Hotjar had before 5. Forcing Hotjar people to leave 6. No good leadership at all

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Contentsquare Response
2y
Thank you for your insights. We deeply appreciate the challenges and opportunities that come with expansion. In these dynamic times, we're especially thankful for our agile leaders and teams who continually adapt and push boundaries. Feedback, such as yours, reinforces our dedication to further refine our approaches and solutions.
Viewing 208 - 210 of 554 Reviews

Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.