Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
2.0
Mar 22, 2024

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big company with opportunity to do nothing if that’s what you like

Cons

Layoffs, cut in benefits and PTO, threat of unemployment for contractors in the coming year. Very hierarchical and nonsense management

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Contentsquare Response
2y
Over the last year, we’ve focused on building out our Executive team and management bench and are proud of the experience they bring to the table. We've also invested in developing key management training programs for our first time managers as well as for our more senior leaders. In response to your other points, any decision regarding workforce is never taken lightly, and ultimately serves to prioritize the long-term stability and financial health of the organization. We sincerely thank you for taking the time to share your experience and insights with us. Your input contributes to our ongoing efforts to enhance the effectiveness of our operations and improve the employee experience at Contentsquare.
1.0
Mar 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible remote policy (for now), offering some degree of work-life adaptability. A good product (hotjar, not CS platform which UX/UI is terrible) with interesting technology at its core. Some exceptionally kind, hardworking, and smart colleagues across the company (hotjarians).

Cons

Post-acquisition, Hotjar has been systematically dismantled by Contentsquare, stripped of everything that once made it a beacon of innovation and employee satisfaction. The transition to corporatism is almost complete, with a leadership that is seemingly oblivious to the widespread discontent among its ranks. The CEO, far from being the inspiring figurehead a tech company needs, has become emblematic of everything wrong with the tech industry's leadership stereotypes—accused of sexism and a cavalier attitude that dismisses genuine concerns with a wave of the "I'm French" excuse. As for Mo, the trust once placed in him by employees has evaporated following a sell-out that appears to have been motivated more by personal gain than concern for Hotjar's future or its staff. Engineers and other key talent are fleeing in droves, a testament to the toxic environment and lack of faith in the company's direction. Their departure signals not just a loss of manpower but the disintegration of Hotjar's soul. I'm witnessing a mass exodus, as the brightest minds seek refuge elsewhere, leaving behind those of us who feel trapped in a sinking ship. The realization hits hard—I feel like a sucker for not having given my notice yet, tormented by the notion that the smarter ones have already escaped this corporate dystopia. In an era where employee benefits are being slashed, the company's leadership spares no expense on opulent gatherings, a glaring contrast to the austerity imposed on its workforce. This extravagance is a slap in the face to employees who once took pride in Hotjar's commitment to its people. The irony of extravagant corporate retreats amidst a backdrop of cut benefits and austerity measures is a bitter pill to swallow. It underscores a leadership that prioritizes its own extravagance over the well-being of its people.

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Contentsquare Response
2y
Thanks for the feedback, I’m really sorry to read of your poor experience with your integration into Contentsquare. Adapting to a different company than the one you originally joined and a different culture can be difficult. We are steadily working on advancing with our integration efforts of the Heap and Hotjar teams, with an even more concerted focus on the employee journey and experience and have recently hired a new member of our People Leadership Team to lead this effort. Despite your feelings, we remain committed to improving the employee experience and hope that all employees feel comfortable coming forward with feedback and suggestions along the way and encourage you to do so as well.
1.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Good office snacks and nights out

Cons

Sinking ship. Mergers and redundancies minus strategy

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Contentsquare Response
2y
Thank you for sharing your feedback with us. We understand that there are areas where we can improve on, and we appreciate your honesty. If you would like to provide further details or specific suggestions, please do not hesitate to get in touch with your HRBP.
Viewing 202 - 204 of 554 Reviews

Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.