Contentsquare reviews

3.4

47% would recommend to a friend

(554 total reviews)
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Jonathan Cherki

47% approve of CEO

41% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

554 reviews
2.0
Mar 27, 2024

Beware in 2024!

Recommend
CEO approval
Business Outlook

Pros

- There's some good people there! - Lots of interesting challenges to solve for product teams. - Compensation is competitive.

Cons

- They've underperformed for the past couple of years, so they need to make some big changes to turn things around. As a result the atmosphere and culture is quite negative and chaotic currently. - 2024 is likely to be a reform year for them, there's a chance that they will come out stronger, but it is likely to a rocky and confusing time at the company so would beware joining this year. - Ultimately the senior leadership is not top tier, and there is a real lack of vision or clear strategy from them. - If you're looking for a *dynamic* tech company would def advise avoiding, they are pretty corporate!

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Contentsquare Response
2y
Thank you for your review. Indeed, 2024 is a very important year for the company. After experiencing spectacular growth, now is time for solidification and ensuring a bright future for the company and its employees. We encourage anyone confused about the company strategy to reach out to their HRBP and/or manager, as well as join the company-wide meetings and follow the comms.
1.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

There are no pros to working at this absolute toxic circus of a company. I was part of a company that got acquired and that place was heaven. The merger has murdered that company and it is now rotting on the ground.

Cons

Post-acquisition but pre-merger, we were promised by our company's CEO that nothing would change. It's on video. And then they did. Drastically. Along with our salaries when they canceled perks that had been considered part of our salary and did not provide any salary increase to make up for that. For many, that was an immediate 7-10% loss of income. On a company-wide call last month, a slide said CS was changing pay scales because staff in LCOL (low-cost of living) countries were "overcompensated". Really? Do they do different work than their colleagues in London or Paris? Should they be paid less simply because they live in Nigeria, Portugal, or Croatia? And then they try to sell this as a BENEFIT. They actually tried to spin this as "equalizing" pay across a large organization. I've spoken to some of the founders of my former company and they said that they were at a place where they either had to start buying up competitors or sell. None of them were interested in running a larger company. They were made many promises by the CS team that they would treat us well, that CS loved our culture and perks, that they wanted to bring that to CS as a whole. It was a LIE. The founders feel awful about what has happened. Layoffs were kept hidden at first. Then, there was another round that was announced and colleagues disappeared mid-chat on Slack minutes later. I've heard from many who were laid off that they needed to hire a lawyer because CS was violating labor laws in their country with the way the layoffs were handled, as well as the the amounts being offered as compensation. CS is a European company. You'd think they'd have competent legal staff who know the laws. Everyone I know from all 3 organizations (Heap, HotJar, and CS) are desperately looking for other jobs, any job. People are leaving every day. Many have said privately they're leaving for mental health reasons because they can't take it anymore, the environment is too toxic. When people leave without something lined up in this job market, you should really take a look yourself.

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Contentsquare Response
2y
Thank you for taking the time to share your feedback. We appreciate that you are disappointed with some of the decisions that needed to be made over the past few months. Integration is a very complex activity that requires sometimes difficult decisions and compromise. However we stand by these decisions and the reasons they were made. It is best practice to remunerate employees based on their location, a practice that was already in place at Contentsquare and Heap. It was therefore necessary to align how we pay across the group. Where you have concerns about racism or sexism, we encourage you to report them accordingly so that they can be properly investigated. We are saddened by the tone of this review and especially some of the disrespectful language used. We are committed to providing all our team with feedback and an open door for them to do the same. I offer you the chance to speak with me directly at your convenience. Regards, Nicolas Fritz CPO/COO
3.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great learning opportunities and strong mentorship from my manager. - Enjoyed managing talented teams. - Positive collaboration with peers across different R&D locations. - Appreciated the company's commitment to a diverse workforce.

Cons

- Persistent influence of a strong French company culture. - Despite commitments to DE&I, career progression for non-French employees felt limited with a lack of access to decision-making roles. - Senior engineering managers had limited power to make influential decisions. - Some communication barriers due to a preference for French language discussions. - Significant gender imbalance in R&D teams.

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Contentsquare Response
2y
Thank you for this review. We're glad to read you experienced positive dynamics with your manager and colleagues. As you mentioned, Contentsquare is committed to building a diverse workforce. The DEI team is working on projects to ensure it. However, we know the current situation is not perfect. Our inclusive values are not yet fully represented when looking at our workforce, such as the R&D gender imbalance, but it is what we work hard on and strive towards. We will raise your feedback on the French language barrier and limited decision-making for Engineering Managers.
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Glassdoor has 784 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.