Contentsquare reviews

3.4

48% would recommend to a friend

(553 total reviews)
avatar

Jonathan Cherki

46% approve of CEO

40% positive business outlook

Contentsquare has an employee rating of 3.4 out of 5 stars, based on 553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Contentsquare employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

553 reviews
1.0
Aug 29, 2024

Once a great workplace, now in decline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company was a great place to work when I joined, full of potential and great people on the team. The few who remain are now looking for new jobs.

Cons

The company went downhill after announcing the merger of Hotjar and Heap, which destroyed the company culture across all three companies and led to massive layoffs and a complete restructuring. While layoffs are sometimes unavoidable, management's approach was harsh and unfair to current employees. In Germany, many irregular layoffs required legal action (as far as I know, the company has been sued about 8 times, with more cases to come). Management misled employees about the supposed benefits of new roles, treating people dismissively and expecting blind trust, even after firing half the team. HR was unhelpful during the layoffs and instead focused on matters that were irrelevant, showing little concern for those losing their jobs. Be cautious about the German team's direction, as it is being managed by people in Amsterdam with lack of feelings who play favorites and promote only those loyal to them.

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Contentsquare Response
1y
Thank you for your feedback. Preserving the existing culture that each entity had before a merge is always difficult. We hope to recognize the best practices from each company’s culture and weave them into the fabric of our culture at Contentsquare. We did make the tough decision to reduce our workforce back in January, however, the RIF was a strategic move aimed at ensuring the company’s sustainability and long-term financial health. We are sorry to read you did not feel supported by management or the People team during that trying time. As we navigate through growth, we understand the challenges that come with scaling, and we're dedicated to supporting our employees through these transitions. Your feedback is invaluable as we continue to evolve and improve.
3.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Great tech, great people, great benefits

Cons

Company didn't have its TAM market together, hired too many people. On the sales side its a revolving door.

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Contentsquare Response
1y
Thank you for your review! We appreciate your compliments about the tech, people, and benefits of Contentsquare. Regarding the Sales department, we acknowledge the importance of stability and regularly assess our staffing approach. Your input is valuable, thank you!
3.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work is a huge pro here

Cons

Messy leadership bc of acquisition

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Contentsquare Response
1y
Thank you for the review. We're glad you're enjoying the remote work. Due to the acquisitions of Hotjar and Heap, we have had to merge three companies' visions into one. This requires careful deliberation and thought. We have confidence in the direction that our leadership is taking us.
Viewing 142 - 144 of 553 Reviews

Glassdoor has 783 Contentsquare reviews submitted anonymously by Contentsquare employees. Read employee reviews and ratings on Glassdoor to decide if Contentsquare is right for you.