Conduent reviews

3.0

43% would recommend to a friend

(10,213 total reviews)
avatar

Harsha V. Agadi

36% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,213 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

This is the only benefit they offer, Health Insurance coverage is very good.

Cons

It is not a place you should spend more than 6 months working in. Supervisors are incompetent, unprofessional and they have restrictions for everything. You are not allowed to get off your seat at all unless you are on your break. Supervisor threatens employees with termination for any mistake. It is not employee friendly. You have to do manadatory overtime, not told at interview. Work space is deteriorated and everyone is always sick. They do not have an HR department where employees can get any orientation. No communication at al from main headquarters. No work life balance at all.

3.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

People are decent. You can move up quickly as long as your stats aren’t abysmal & you show up everyday. Supervisors(least the ones I’ve had) care about their team.

Cons

Half hour lunches during critical periods(normally an hour) sometimes lasting an entire month. Pay nowhere near enough for what you deal with. Especially T2 ranks. Easy to burn out doing the same thing over & over for each call. No dedicated sick time. Everything counts against your PTO unless you are documented ADA(Americans with Disabilities Act) or other federally recognized disability. If you call out & have no PTO you have to make up the hours & also face write up. Not enough space for the ton of hires that come through every couple of weeks. Training & conference rooms always full so have to move people out their own desks on call floor during mentoring of new hires. Break area during lunch hours is impossible to deal with due to lack of space & too many employees. Store items are horribly overpriced, so if you don’t bring lunch or buy from food truck, you’re stuck.

2.0
Oct 22, 2017

customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay was ok, wasn't enough for the bs you had to deal with on a daily basis

Cons

the strict no absence policy, the rude customers, and the team leads/supervisors were always hypocritical with the rules when they were breaking them on the daily.

Viewing 274 - 276 of 10,213 Reviews

Glassdoor has 11,520 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.