Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)
avatar

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Simple phone tasks, easy to learn.

Cons

Worked here over 5 yrs, Conduent used to be Xerox, before that was ACS. Is all contract vendor phone work. Is mostly health insurance IE Aetna, Humana, Blue Shield. Very low pay, background checks are a joke; most employees on parole or probation. Racist environment, constant comments about skin color from employees. High turnover, frequent re-hires. Female employees dress like pole dancers (even if they're very obese). Lot of drug activity and police visits on site. Bathrooms are nasty; feces on walls, urine on floors. Benefits package for employees about as good as Burger King. Supervisors treat employees like children. Equal to mill work or factory work 250 yrs ago. Half the employees qualify for and get food stamps. Any food left in break room fridge gets stolen. Repeat outbreaks of bedbugs on furniture and carpets. Did I leave anything out? Would be very surprised if this was posted. Can't be this honest. Nowadays you can't hurt anyone's feelings.

1.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Work at home . Computer was given

Cons

No promotion opportunities. Favoritisms in the workplace. I started out at 100percent of my goals. Racism exists in this company. I had to go to HR on several occasions. If u reach your goals supervisor get jealous of you ! And try to make you look bad. Women in management is a joke! System issues like u would not believe! They move u around to different managers so you can’t receive a promotion. They cap you off at 13.00 an hour! After you make it to 13.00 they start picking at everything you do! Until you quit or they fire you!! This is the absolute worst place to work for!

1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Like working from home and like the split shift

Cons

Not enough time in training, more concerned with helping the customer even if your not sure what to do, not able to communicate via chat with other advisors, supervisors, etc for assistance on calls (they took that away) only through Blackboard - which doesn't help at all. They do not care about their employees - they have no problems letting people go because there are 20 new people starting. There is constantly system issues, very disorganized, supervisors change constantly and there is no consistency between rules and regulations when it comes to upper management. They all do as they want.

Viewing 223 - 225 of 10,210 Reviews

Glassdoor has 11,517 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.