Conduent reviews

3.0

43% would recommend to a friend

(10,202 total reviews)
avatar

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Apr 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much at all..pay was OK compared to elsewhere in town

Cons

Little to no raises given. I was let go after being with the company for 13 amd a half years...with no notice. Severance package is now maxed out at 8 weeks pay and it is tied to "unemploymeny benefit supplementation" which basically translates to them wanting a possible avenue to deny severance. RIFs (reduction in force) firings are common occurrence and tend to happen to those with a considerable amount of tenure. The nepotism in the management structure is unethical and causes conflicts all over the building. The leadership of this company since the changeover from Xerox has shown to be lacking. The future of the company looks bleak at best. There hasn't been any new business brought in like we were promised there would be by now. This place used to be full for 3 shifts. Now it is half full at best on the day shift...less than a dozen 2nd shift employees and less than 6 or 7 third shifters. I wouldn't be surprised if this company collapses within 2 years.

1.0
Apr 18, 2017

Supervisor

Recommend
CEO approval
Business Outlook

Pros

Laid back environment. Full time plus overtime opportunities. Employee appreciation days. Bonus opportunities. Friendly staff members. Free learning thru the employer.

Cons

Stress, not enough support for all duties, high standards from client hut will hire anybody and then expect high standards, employee defiance.

1.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Very little to no "pros" from Xerox/Conduent. Within my unit, benefits such as free or highly discounted cruises and prizes/bonus money come directly from the cruise line not from Xerox/Conduent. It was fun to be part of the cruise industry but ultimately not worth it because of this employer.

Cons

Poisonous company culture. They keep rotating the SBU (strategic business unit) managers and changing the pay structure. The pay was changed probably four times in the five years I was there. I started when the company name was ACS. They do business process outsourcing. BPO is definitely not good for the worker. ACS was acquired by Xerox around 2012 and started losing a lot of money and Xerox changed this division name to Conduent in 2016. Both Xerox and their client make money off the worker, giving the worker less pay and a more complicated work experience. Here's one example of how bad and "evil" this company is: We had a super hard working manager that did everything he could to increase the pay of his employees and to secure more work from the client. He really motivated our staff to completely out-perform workers employed directly from the client (in this case Expedia). He battled both Expedia and Xerox on our behalf and worked 10-12 hour days consistently. One day this gentleman actually collapsed at work and was taken away by EMT's. Since he had a debilitating illness, he asked for a medical leave of absence. Xerox declined it and fired him. Don't work for these weasels.

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