Conduent reviews

3.0

43% would recommend to a friend

(10,200 total reviews)
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Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Sep 18, 2023

Overworked and Underpaid

Recommend
CEO approval
Business Outlook

Pros

Work with smart people, good benefits.

Cons

People are disposable, overworked and aren't paid what they should be paid. There are senior leaders at this company that do not care if their employees have no work-life balance. Will lie to the customers about what can be done without asking the team on what's possible and then hold the team accountable when deadlines are missed or work simply can't be completed due to what the customer requested. Senior leaders have asked employees to travel for months away from their families, without any care of how they are impacted. My wife was giving birth to our child and I was told I HAD to join and present in a meeting or I would get in trouble, so had to do a presentation in a hospital regardless of what I said or requested. The saddest part is that the good people get let go or leave, while these bad leaders keep growing in the company.

1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

It's a job ??????? Questionable

Cons

1st they hire you for one job and once you complete open enrollment they try to place you with another company within Conduent, which is not what I was hired for. I am now working for HealthEquity (and when i tell you) I'm stress theeee heck out. I have no problem with my calls being monitored, if I'm trained correctly i know the answers, (which I do) they harp on if your on the phone for over 7 minutes you need to let the chat know, we have to check back on the member every 3 minutes if we place them on hold(i understand that) we have a 4 part hold, we have to be sympathetic, and provide educational opportunities ( even if the member really does not want) we do the closing reiterating what the member called for and thank them for calling member service ( If you miss any of the 7 or 8 steps your graded poorly. From my class we lost 85 employees, they resigned (because the hours were not what was offered). The best part when we were moved Health equity does not offer raises SO WHAT EVER YOU CAME IN MAKING THAT IS IT. ( I WAS HIRED RAISES WERE A PART OF THE DEAL) SINCE SWITCHING TO HEALTHEQUITY UUHHH NO

1.0
Oct 25, 2022

Buyer beware

Recommend
CEO approval
Business Outlook

Pros

Decent pay, benefits are offered

Cons

“Go where you are celebrated not tolerated” A wise person once told me that. Conduent showed me exactly what that statement means. As a person of color you are expected to stay in your place and not expect to go too much beyond that. Nevermind if you show up to training friendly, personable, ready to learn. They do not want you there other than to be “under” them. The white trainers will not help you but turn around and give special treatment to those with white skin. This work from home set up has given people the opportunity and comfortability to show their true colors. And this company has a race issue. Accommodations were made but why should I have to be accommodated because of someone else’s racist and unprofessional behavior? I did nothing wrong. Ultimately I quit this job within 7 days because I choose not to work in a space where systemic racism is so overt and obvious it would knock your socks off.

Viewing 94 - 96 of 10,200 Reviews

Glassdoor has 11,505 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.