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      Conduent

      Engaged Employer

      Conduent reviews

      3.0

      43% would recommend to a friend

      (10,199 total reviews)
      avatar

      Harsha V. Agadi

      29% approve of CEO

      35% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      2.6

      Compensation and benefits

      Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Mar 23, 2026

      Good for Freshers to Start Career in BPO

      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company for freshers to gain experience Provides proper training before process handling Salary is paid on time without delays Work environment is decent and supportive Opportunity to improve communication skills

      Cons

      Night shifts can be stressful for freshers Work pressure during peak hours is high Salary growth is limited initially Limited work-life balance in some processes Repetitive work can become monotonous

      1.0
      Mar 21, 2026

      High Pressure, No Structure – You’re Just a Number Here

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this job is pleasant

      Cons

      There is a serious lack of structure and proper training. You’re expected to jump into constant back-to-back calls and hit performance metrics quickly, but the support system doesn’t match those expectations. It feels like you’re set up to struggle from the beginning. Management prioritizes volume over quality, which creates pressure to rush calls instead of actually helping customers. The internal systems and communication are inconsistent, making it harder to do your job efficiently.The work itself becomes repetitive and draining, with limited opportunity for growth or advancement.

      Viewing 79 - 81 of 10,199 Reviews
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      ReviewsConduent reviews

      Glassdoor has 11,503 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.