Does Conduent pay their employees well?

According to anonymously submitted Glassdoor reviews, Conduent employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Conduent. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Conduent?

43% of Conduent employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Conduent 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Conduent?

Customer Service Representative (1150) , Customer Service Representative (CSR) (275) , Business Analyst (168) , Senior Software Engineer (142) , Software Engineer (121) , Analyst (117) , Customer Experience Associate (117) , Technical Support (114) , Customer Service Associate (98) , Manager (93) , Call Center Representative (84) , Transaction Processor (84) , Associate (83) , Customer Service (81) , Project Manager (81)

What are the pros of working at Conduent according to real employee reviews?

"Good work life balance with being able to work from home and my boss was great with feedback on my performance." ((in 643 reviews)); "The pay was good and the trainer was the best." ((in 486 reviews)); "Flexible and good work life balance" ((in 447 reviews)); "Some great people work there and are doing their best to keep a sinking ship afloat." ((in 355 reviews)); "Conduent offers good benefits and they are good at managing work" ((in 292 reviews))

What are the cons of working at Conduent according to real employee reviews?

"Management is poor and company does not pay enough for what is expected of reps" ((in 628 reviews)); "The job is harmful to the agent's mental conditions and the salary is low." ((in 414 reviews)); "horrible training was told we would have 4 weeks training he read from sharepoint and the said your on the phones" ((in 225 reviews)); "Managers do what they want and hire who they want." ((in 196 reviews)); "Bad supervisors they hire anyone weather supervisor capable or not ." ((in 138 reviews))

What are employees saying about Conduent layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Conduent layoffs and their outlook for job security at Conduent in 2026.

Conduent reviews

3.0

43% would recommend to a friend

(10,199 total reviews)

Harsha V. Agadi

29% approve of CEO

35% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

10K reviews

1.0

Apr 6, 2018

Most positions moving overseas

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you're in Florham Park New Jersey, you might keep your job. Benefits are OK, compensation WAS fine but they are hiring 2-3 less qualified people in other countries for less money than one skilled position here.

Cons

Positions are being relocated to India and Mexico rapidly. If you work in most other places, your job will eventually go away. If you work remotely, it will happen even faster, per the company's announced policy or eliminating them. They even refer to it as the "India Model" although that term isn't published anywhere. They constantly promote their concern for employees, but employees in America are being replaced fairly quickly.

1.0

Mar 15, 2018

Worst company i have ever seen

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing Less pressure Work life balance is maintained

Cons

Its shameless on their part, they randomly called one day and asked to leave.. I mean who the hell in this world do this thing?? They gave resignation letter on the spot without any reason. Even the TL level people are given Ask To Leave letter. Very uncertain. The exisiting employees themselves are now confused and fearful.

2.0

Feb 28, 2018

Not good if wanting a good living

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good place to start for young people Good place to start for those who want to change "careers", no customer service experience Good place to start for those with no recent work experience Can choose benefits immediately upon hire

Cons

No paid holidays for 6 months Training sucks They expect new people to do the same amount of work as those that have been in the position for years Rarely make the $13/hr if your in correspondence unless you have been there for a long time and know most of the templates Correspondence will get switched to the phones while in the middle of a response and may have to compose it all over again Very little room for growth for the contract I was in Leads behaved as children and expected you to know certain things which they failed to advise you of Often times the Q&A people went by different guidelines than those performing the duties

Viewing 61 - 63 of 10,199 Reviews

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Conduent

Conduent reviews

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Most positions moving overseas

Worst company i have ever seen

Not good if wanting a good living

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