Conduent reviews

3.0

43% would recommend to a friend

(10,221 total reviews)
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Harsha V. Agadi

38% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,221 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Informatique industry (3.9 stars).

Reviews by job title

10K reviews
1.0
May 19, 2017

Disappointing

Recommend
CEO approval
Business Outlook

Pros

I get to work with some great people, the work environment is pretty casual, and the hours are somewhat flexible.

Cons

This company has a history of not treating its employees well and putting shareholders first. Just this year alone: 1) Bonuses were even lower than last year (mine was less than 40% of what set as an expectation when hired), nonexistent for others. 2) Nationwide office relocations are announced to cheaper locations that are no longer downtown and far out of the way for some who commute. 3) No pay raises. 3) The 401k plan has cut benefits by over 40%: match amounts have been reduced from 5% biweekly to 3% annually. From what I've heard, more drastic cuts to benefits are expected soon. The CEO uses empty words about "investing in the people" while announcing goals to cut $400 million this year alone.

1.0
May 9, 2017

Customer service for phone carrier

Recommend
CEO approval
Business Outlook

Pros

Fun people trying to keep up morale on a sinking ship. You will appreciate your next job and wonder why you ever darkened this door.

Cons

Watched tons of people quit. Customers are angry and supervisors micromanage. You can be written up for 1 minute late from a 10-minute break (when it takes you 2 just to get to the break room or bathroom). Benefits are the worst. There is no reason for a company this size to only offer 1 medical plan with a high deductible.

3.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

they offer full time 40+ hrs a week and you gain good experience in call center setting

Cons

although I was able to stay in the top 15% of agents the majority of my 3 years there, expectations for company metric standards are difficult for many employees to achieve on a monthly basis

Viewing 442 - 444 of 10,221 Reviews

Glassdoor has 11,529 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.