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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,734 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      45K reviews
      2.0
      Oct 27, 2013

      Not much integrity

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They hire without experience so it's a good place to start for someone without call center experience.

      Cons

      We more or less lied to customers. Did not give refunds unless they were explicitly requested. Software and system used to help drivers was always going down.

      4.0
      Oct 11, 2013

      Nota bd place to work

      Customer response specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, training is good, good career path possibilities. As call centers go this is one of the best. Yes there are rules and performance is very matrix based. Very typical of call center environment. Unlike many other call centers very low drama, rules are fair and clear. No favoritism, you are judged strictly on your performance. Same rules apply to all. If you have good work ethics you can do quite well here.

      Cons

      Pay not great (but better than many), benefits expensive. If you have not worked in a call center you may struggle with the rules and metrics.

      Viewing 44692 - 44694 of 44,734 Reviews
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      ReviewsConcentrix reviews

      Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.