Compass Group reviews

3.5

61% would recommend to a friend

(5,940 total reviews)

Dominic Blakemore

67% approve of CEO

51% positive business outlook

Compass Group has an employee rating of 3.5 out of 5 stars, based on 5,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours Pension Scheme

Cons

Poor staff management Good workers punished if they have even 1 day off sick, or come to work and are visibly unwell and have to leave. They get no further shifts offered until management see fit. You could be out of work for weeks at a time. Bad workers let off with everything, multiple days off, refusing to cook, serve or interact with customers. Management and higher management and HR would molly coddle these workers, Some were even paid wages they hadn't worked the hours for before the new clock in system was introduced. The manager would put hours through for them that had been taken from other staff members shifts who had not been given a shift for whatever reason the manager saw fit. High volumes of staff turn over. High volumes of customer dissatisfaction with service from bad/lazy employees. Higher management regional, very unprofessional, setting bad examples for employees. Not wearing corrective PPE when working behind hot food counters, handling food and drinks with no gloves or utensils and wearing long hair hanging down. Management talking behind employees backs and setting employees against one another. Asking employees to spy on others for them and report back when management was off shift. Communicating with employees on Facebook messenger. Blocking or muting employees after communication and saying that it is unprofessional for us to contact them on Facebook, however it was ok for the employer to send messages to us instead of calling. There was always one rule for one and another rule for the next. Jobs were not rotated between staff so you would end up doing all the high stress fast paced work if you were good at it. If you refused to do xyz or didn't know how, then you're just left to stand and get in the way. Management gives poor training levels too. New staff are left to wonder about asking what do I do, instead of training the staff, they expect the other employees to do it for them. I was training people a week into the job role. There is much much more, but this gives the jist of it. 100% DO NOT RECCOMMEND

2.0
Jan 3, 2025

Compass at Google - just stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having the Google brand, and free food benefits

Cons

Toxic environment - had multiple bosses in a short span of time, leading to lack of guidance, different feedback on improvement, and too much politics

1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Union helps protect you from the BS of management, but it becomes a time suck and a point of stress

Cons

3 high-level managers cornered me in a closed room and would not let me out of the room until I agreed to enforce an unethical policy, and was denied union representation when I asked for it (they legally have to give it to you). That pretty much sums up the entire experience of working there- management strong arming people behind closed doors and trying to sweep things under the rug from the union, and treating anyone who tries to utilize their union rights as a problem. The pay is not worth it- run for the hills.

Viewing 271 - 273 of 5,940 Reviews

Glassdoor has 7,191 Compass Group reviews submitted anonymously by Compass Group employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group is right for you.