Compass Group reviews

3.5

61% would recommend to a friend

(5,936 total reviews)

Dominic Blakemore

67% approve of CEO

51% positive business outlook

Compass Group has an employee rating of 3.5 out of 5 stars, based on 5,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Compass Group employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

6K reviews
5.0
Jul 28, 2015

Great People !

Recommend
CEO approval
Business Outlook

Pros

It is a great place work at Compass group, to get various customer experience.

Cons

The only thing , I just looking my future career job Accounting , if I get Accounting job, I will so happy work with compass group. I very familiar with compass , please let me know in washington DC and Virginia area.

1.0
Jul 28, 2015

Second Cup Barista at The Ottawa Hospital

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers and coworkers. There are periods of fast paced, busy work mixed in with slow, relaxed time periods. The customers are almost all regulars since the location is in a hospital. Customers are mainly all friendly and chatty. Plenty of break time. Unionized. Employees often became acquainted with other employees of The Ottawa Hospital which was excellent. The food and beverages are very tasty. Since this job is unionized, the pay is above minimum wage.

Cons

Management was unorganized and rude. They did not trust employees and were obvious about it. Overall, management lowered employee esteem and morale. They would threaten to not give you days off you requested if you did not work overtime. They did not respect seniority regarding hours that were assigned to employees. They would talk about former amployees to current employees in bad ways and even "gossip" about current employees to other current employees. Sub-par people skills and leadership skills. Schedule changes occured often as well as changes within 48 hours which is allowed in the collective agreement but extremely difficult to keep up with. There was limited training upon being hired and mandatory training courses were ignored. Training on how to use the cash was extremely limited but management expected you to be able to fluently use the system and know how to count cash and fill out the respective forms without ever properly explaining the system they used. Management had, at one point, prevented me from communicating with my union representative who was conatcted because members of management could not answer questions about the collective agreement. This specific Second Cup itself is owned by Compass Group Canada and they are responsible for management.

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Glassdoor has 7,185 Compass Group reviews submitted anonymously by Compass Group employees. Read employee reviews and ratings on Glassdoor to decide if Compass Group is right for you.