Is Compass Group a good company to work for as a Customer Service/Food Service?

Customer Service/Food Service professionals working at Compass Group have rated their employer with 2.5 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Compass Group employees being 3.5 out of 5 stars. Search open Customer Service/Food Service Jobs at Compass Group now and start preparing for your job interview by browsing frequently asked Customer Service/Food Service interview questions at Compass Group .

Does Compass Group pay Customer Service/Food Service employees well?

Customer Service/Food Service professionals rate their compensation and benefits at Compass Group with 2.2 out of 5 stars based on 19 anonymously submitted employee reviews. This is 34% worse than the company average rating for salary and benefits. Find out more about Customer Service/Food Service salaries at Compass Group.

What are the top reviewed jobs at Compass Group?

Catering Assistant (155) , Barista (154) , Supervisor (123) , Manager (112) , Cook (100) , Food Service Worker (95) , Chef (88) , Cashier (81) , Executive Chef (72) , Utility Worker (60) , Waitress (57) , Sous Chef (53) , General Manager (51) , Bartender (50) , Operations Manager (49)

What are the pros of working at Compass Group according to real employee reviews?

"Pay is good and potential to explore other campuses/areas" ((in 314 reviews)); "It has been great to meet so many people all over the world that are so passionate about food." ((in 279 reviews)); "Used to be a caring company that was great to work for and had good benefits." ((in 253 reviews)); "Very easy going and friendly staff" ((in 112 reviews)); "Work life balance is good" ((in 106 reviews))

What are the cons of working at Compass Group according to real employee reviews?

"Long hours sometimes but that can be dependent on the unit /site you work at." ((in 213 reviews)); "Bad managers who are high handed" ((in 159 reviews)); "Base salary is low for many positions especially ones where you must travel on a regular basis." ((in 115 reviews)); "no training you're just thrown in and expected to know what to do." ((in 82 reviews)); "A lot of false promises from upper management and poor ethics/morals when COVID started and taking care of sick staff members" ((in 74 reviews))

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Compass Group

Compass Group Customer Service/Food Service reviews

2.5

48% would recommend to a friend

(19 total reviews)

Dominic Blakemore

Not enough data to show CEO approval

64% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.7

Career opportunities

2.4

Work/Life balance

2.2

Compensation and benefits

1.5

Culture & values

1.5

Senior management

Food/Customer Service employees have rated Compass Group with 2.5 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Food/Customer Service professionals have an average working experience there. Compass Group is rated 32% below average by Food/Customer Service professionals compared to other employers within the Restauration industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19 reviews

3.0

Aug 25, 2025

compass group as a food server

Food server

Recommend

CEO approval

Business Outlook

Pros

learn about food and dietitian, walk a lot, work in hospital environment

Cons

management is disorganized, can have a lot of turn over

1.0

May 11, 2024

ABSOLUTELY TOXIC

Food server

Recommend

CEO approval

Business Outlook

Pros

The Overtime, shift covering opportunities

Cons

Lack of responsibility Toxic environment Hostile work environment

3.0

Apr 4, 2024

Not amazing

Food server

Recommend

CEO approval

Business Outlook

Pros

Coworkers are amazing I love them with all my heart

Cons

Management could be better honestly

Viewing 1 - 3 of 19 Reviews

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Compass Group reviews FAQs

Compass Group reviews Compass Group Food/Customer Service reviews

Compass Group

Compass Group Customer Service/Food Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

compass group as a food server

ABSOLUTELY TOXIC

Not amazing

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