Chubb reviews

Senior management at this company is truly out of touch with the hardships that employees have been facing, both at work and at home. Employee burnout is high and getting worse with increasing turnover. Workloads and expectations are high and technology is poor, with complex systems and interfaces that don't talk to each other. Management requires a large amount of reports and data, which requires monthly manual effort by many Company rewards hard work and good results with more work but stingy salary increases. If you are not one of the chosen ones, you will need to leave the company eventually to get market pay. Women and minorities are severely under-represented in senior management. Company is actively promoting diversity, but at its heart is still an old school (i.e. white male dominated) company. Company really botched the return to work messaging and flexibility and is backpedaling on requiring employees in the office four days a week. They are paying the price with a high level of resignations and retirements.

I used to not only love my work at Chubb, I was proud to work for them because of their integrity and corporate mindset. Then we were bought out by ACE insurance and everything has changed. They may have kept the Chubb name but it's just a veneer over the ACE mindset. They have taken away the pension and reduced other benefits while increasing the cost to employees. They have changed the yearly review system to the extent that employees feel completely unappreciated, even if they are very high achievers. The underwriting dept has been told to write anyone for anything, no matter how risky or inappropriate. Employee groups for diversity have been banished. Morale is low and getting lower. And the CEO is a narcissistic "leader" who doesn't want to mingle with the little people. I expect both serious downturn in customer service (excellent customer serving is what Chubb was known for) and a mass exodus of experienced employees. I used to recommend Chubb to folks looking for work in any dept, at any level. No more.