Chubb reviews

Toxic work environment and everyone is leaving. HR is well aware of the issues but nothing is being done. Used to be a great company before Ace acquired it. Many insureds are leaving for better carriers keen on customer service

Direct report managers in claims are inept or told by upper management to toe the line or be fired, so the good managers burn out very quickly. The upper management is so disconnected from what Claims actually does it’s almost comical. Good, no great adjusters are leaving the company with no job to go to, the work environment is so bad it’s toxic. If you give your entire life to the company, 10-14 hours every day and pick up extra claims from those who quit daily and do it silently, you will keep your job with no reward. Anyone that knows insurance knows that Claims is not a money maker, we payout on claim damage. Upper management is apparently too dense to get this mindset figured out. Again, if you want a job in claims, go elsewhere. They are a scourge, they will use you until there is nothing left and fire you.