Disappointing auto claims experience
Pros
Benefits and benefits and benefits
Cons
Claim department is a mess. Turnover is high. A lot of favoritism. Only way to move up is by being a favorite. Hard work does not pay off there . Lack of appreciation for those who work during and after hours. No compassion. Unrealistic expectations set by those who haven’t handled a claim in years. It’s like high school with people tattle telling over petty things. You take calls for others who are constantly standing up chatting about non work related stuff, so while you take their calls , you miss your own claim calls which results in people complaining about you not taking your own calls. Well that’s true because those taking others calls can’t attend to their own because of the constant chatters. If you come in early and stay late , it goes un noticed! But if you come in a few minutes late , it’s a whole big deal. God forbid you ask for PTO when the favorites ask for PTO because they get first dibs ! GREAT COMPANY BUT TERRIBLE ENVIRONMENT IN CLAIMS IN PHOENIX! I even think that terrible is an understatement !
