Checkout.com Software Engineer reviews

2.9

49% would recommend to a friend

(67 total reviews)
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Guillaume Pousaz

46% approve of CEO

61% positive business outlook

Software Engineer employees have rated Checkout.com with 2.9 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Software Engineer professionals have an average working experience there. Checkout.com is rated 22% below average by Software Engineer professionals compared to other employers within the Finance industry (3.7 stars).

Reviews by job title

67 reviews
3.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Good colleagues, modern .Net core & micro service architecture, free lunch

Cons

The churn is real. Lots of experienced engineers leaving or have recently left. Progression is slow and cumbersome with a 4 month long review process which is calibrated across the company to produce a bell curve - In other words enforced mediocrity. Technical Decision making is chaotic. RTO of 3 days per week rigidly enforced and the mass exoduses are partially the result.

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Checkout.com Response
1y
Thank you for taking the time to share your feedback after your 4 years with us. We value the contributions of all our employees, and it’s clear from your feedback that you care about the future of Checkout.com. We take your concerns seriously, particularly regarding attrition, the review process, and technical decision-making. We understand that employee retention is critical to our success, and we are actively working to address turnover, particularly among experienced engineers. Additionally, we acknowledge your feedback on the progression framework and review process. Ensuring that our team members feel supported and recognised for their contributions is a priority, and we are constantly evaluating how to improve this experience. One of the ways we’ve enhanced recognition across the company is through our Hero Awards, quarterly celebrations that honour team members who’ve gone the extra mile. This initiative allows us to celebrate the difference our colleagues make, and we’re excited to expand this recognition programme even further. It’s part of our broader commitment to ensuring that recognition is embedded into our company ethos, and we hope initiatives like these contribute positively to the employee experience. Your comments about our return-to-office policy and its impact on employees have also been noted. While we believe in the value of in-person collaboration, we recognise the importance of flexibility and are continuously reviewing our approach to find the right balance for our teams. We sincerely appreciate your feedback, and we are committed to addressing the areas you've highlighted. Thank you for your time and contributions at Checkout.com, and we wish you continued success in your future endeavours.
2.0
Sep 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, Good bonus, Good Greenfield

Cons

Staff promotions are often based on tenure rather than merit, leading to senior positions being filled by individuals who may lack the necessary skills, empathy, or compassion. This often results in unrealistic expectations, where you're pushed to consistently exceed your pace by 110%, with a focus solely on delivering results. Performance reviews are conducted in a manner that forces employees into a bell curve, where most are rated as average, regardless of their actual performance. This system often overlooks truly skilled team members, promoting others without merit and without accountability. Meanwhile, those who are talented but don't align with the company's culture are suppressed and overlooked. The culture encourages conformity—if you challenge the status quo, you're likely to face consequences. Those who excel in this environment do so by conforming without question. The dismissal of good employees leaves the remaining team members in shock, yet the relentless pace continues, creating an unsustainable work environment. Different teams may offer varied experiences, but my time here left me and many others feeling demotivated. We were often treated as unskilled workers by senior engineering managers who acted as the ruling elite. The culture becomes increasingly ruthless at higher levels, culminating in a CEO who, while generous, embodies this ruthlessness. My years at Checkout.com forced me to re-evaluate my life choices, and I doubt I would invest so heavily in a similar environment again. On a positive note, Ott made significant contributions by introducing good standards and practices across teams. I wish the best of luck to his successor.

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Checkout.com Response
1y
Thank you for providing such detailed and thoughtful feedback. We’re glad to hear you valued aspects like compensation, bonuses, and greenfield opportunities, but we also recognise the areas you’ve highlighted. Your insights into promotion practices, communication, and leadership culture are important, and your recommendations, such as promoting based on merit, fostering open communication, and aligning projects with clear goals, are noted and appreciated. Creating an environment where all employees feel supported and respected is a priority for us. We appreciate your contributions during your time at Checkout.com and the perspective you’ve shared. Wishing you all the best in your future endeavours.
2.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- If you're lucky enough to be a part of a team that is in the e teams good graces, you have the chance to tackle some interesting problems. - Many smart engineers, though not all a pleasure to work with; a competitive culture is seemingly encouraged due to stack ranking

Cons

- Boys club - promotions are based off of who you know rather than what you do - Given the layoffs / reorgs, WLB has taken a massive hit to fill the gaps - Morale hit from various layoffs & reorgs still lingers, and doesn't seem to be getting any better. - Career progression outside of the boys club is nigh impossible, the best you can do is a lateral move if it's even possible. - Inconsistencies in criteria promotions across teams, even though roles are supposedly normalise across the company

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Checkout.com Response
1y
Thank you for taking the time to share your feedback. We sincerely appreciate your insights and are committed to continuously improving the work environment at Checkout.com. We understand that change can be challenging, especially in a rapidly growing company like ours, where scaling and evolving our processes is a necessary part of our journey. Your comments about career progression are particularly valuable to us, and we'd like to address these points. At Checkout.com, we strive to create an autonomous environment where employees are empowered to take the lead on their projects and have a significant impact. We have structured career paths designed to reward performance fairly, and we’re committed to transparency in our promotion processes. Our pay-for-performance culture is aimed at recognizing and rewarding the contributions of all employees. We also acknowledge the concerns regarding morale and the impact of recent organizational changes. It's important to us that everyone feels supported, and we hold regular Q&A sessions with our executive team to ensure transparency and use employee surveys to provide a safe space for feedback. We take all feedback seriously and are continuously working to improve the experience for everyone at Checkout.com. Our fast-paced environment does come with its challenges, but it also presents incredible opportunities for growth, learning, and taking on broader scopes of work. We believe that with the right support, these challenges can translate into meaningful career development. We are committed to addressing the issues you've raised and ensuring that all employees, regardless of their network within the company, have the opportunity to grow and succeed. Your feedback is invaluable in helping us shape a better workplace, and we hope to continue this conversation to better understand your concerns. Thank you again for your feedback and for being a part of the Checkout.com team.
Viewing 22 - 24 of 67 Reviews

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