Checkout.com Opérateur reviews

1.1

Be the first to recommend this company

(4 total reviews)
avatar

Guillaume Pousaz

Not enough data to show CEO approval

Reviews by job title

4 reviews
1.0
Feb 25, 2025

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

- Nice office in Dubai with nice location in internet city - Company events - They follow hybrid working model

Cons

I don't know what to start with. Read this review carefully and you'll thank me later. I spent a few years at this company and all what I can say it's the worst place anyone can work with. PLEASE JOIN THE COMPANY IF: - You want to see hiring criteria based on the looks/preferences and not the skills - You want to work with a toxic management who would chase you 9:00 am in the morning on a weekend or chasing you midnight - You want to work with incompetent department heads who can't run a simple math formula and have no clue about their core job - You want to deal with a people team who doesn't talk to people and always not available - You want to get stuck in your career and see annual performance reviews done based on preferences or politics - You want to see your colleagues looking for jobs everyday because they see terminations all over the place. Only incompetent people stay because they can hide their poor skills - You get fired if you say your opinion, simply and don't expect any listening sessions or investigation - You want to work in a regional office that's purely disconnected from the global company - they have their own policies, own rules, own management - You want to have your work branded and promoted under other leaders names

avatar
Checkout.com Response
1y
Thank you for taking the time to share your feedback and for your long-term commitment to Checkout.com. We appreciate your honesty and recognise the depth of your concerns. We’re glad to hear that you appreciated the Dubai office location, company events, and hybrid working model. However, we take seriously your feedback regarding management, career progression, communication, and workplace culture. At Checkout.com, we are committed to fostering a respectful and inclusive work environment where employees feel valued and supported. We understand that experiences can vary, and we encourage open and honest feedback through multiple channels. We remain committed to maintaining a transparent and collaborative workplace culture. We appreciate your insights and thank you for your contributions during your time with us.
2.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

There are some talented individuals in this company

Cons

The company has been conducting quiet layoffs, causing a lot of fear and uncertainty among employees. There have been two large-scale layoffs in quick succession. Unfortunately, the leadership team lacks transparency and competent people skills. Employees who are unable to come into the office on their designated days due to last-minute personal matters may face negative consequences in their performance reviews or risk being targeted for termination. Despite claiming to listen to employee feedback, the senior leadership team often implements policies that contradict the results of internal surveys. Additionally, there is little room for learning from mistakes in this company, as even if an employee takes ownership of and works to solve a problem, their managers may only focus on the mistake itself.

avatar
Checkout.com Response
2y
Your feedback on transparency is duly noted; we are always trying to improve in this regard. Reductions were not intended to be perceived as secretive; we approached the situation privately in respect of our impacted teams and employees. While we do believe that three days in-office creates the right environment for the culture, product, and company we are trying to build, we will never, under any circumstance, penalize employees for working from home on a given day due to urgent or personal circumstances. Regarding your comments around failure: failure is inevitable, and your experience dealing with failure is not consistent with the culture we rigorously strive to uphold. We’re deeply sorry to hear that was your experience here.
1.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Free food and drinks Among ops people you'll find very smart colleagues

Cons

I do confirm that bullying is a practice there. There were comments on racism, toxic culture etc., all true. You can also expect intimidation and in theory you're invited to expect your voice but you'll get on the low "bell curve". Do what I say otherwise you are out and even if it is very dodgy. Investors should be really careful with this Company because the stories told to investors are far far away from the reality. Promotions : be ready to face political people and lies or people with a very selective memory who focus on the negative who won't hesitate to crush you and ignore that i) they did not set expectations and ii) all the workload you achieve and how you help them with very sensitive topics. In short the leaders dont support you getting the ressources you need to success in your job. This is a place where you need to survive and be reading to be manipulated, face lies and be trashed by some of your coworkers. Regarding review process, « the bell curve », it is just a pretext to lay off people. And the most dangerous fact is that they will make people think they underperform when people in fact were not set up for success, had unreasonable goals and were in fact achieving a lot of tasks. If you try to plant coffee in central park do you really think it will grow ? Think about that ! In short, they will give you insane goals and then tell you that you’re a failure. I do confirm the previous reviews : if you are women run away as far as you can : you will be patronised, and if you don't play the politics you won't be promoted even if you keep delivering, you will also get the bad girl if you don't align with their views and politic games. On the workload, the employees are constantly repeating in the survey that the workload is too high, you'll then receive an email : "as a manager did you recently ask your team how is the workload". Okay so no action is taken, and yes middle managers care about their team and ask but in reality no tool, ressources etc. is requested. Or if it is requested and examined, it is denied. On goals and expectations: the leaders just don’t listen and blame you for their own lack of attention, lack of clarity regarding expectation. Overall the pay vs the number of hours done is not great. It is a company that is largely underpaying employees given the number of working hours. If you want to work there you need to burry your integrity and don't expect humanity.

avatar
Checkout.com Response
3y
I really appreciate you sharing your feedback. It's concerning, and while I don't recognize this to be the culture of CKO, I want to understand more. Please contact me directly by email if you’re open to sharing your experience. -Kerry V. V. - Chief People Officer
Viewing 1 - 3 of 4 Reviews

Glassdoor has 1,159 Checkout.com reviews submitted anonymously by Checkout.com employees. Read employee reviews and ratings on Glassdoor to decide if Checkout.com is right for you.