Chanel reviews

3.8

72% would recommend to a friend

(1,240 total reviews)
avatar

Leena Nair

80% approve of CEO

52% positive business outlook

Chanel has an employee rating of 3.8 out of 5 stars, based on 1,240 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chanel employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

-The company has name recognition, though its reputation within the industry is not as strong as it may seem from the outside. - Generous time-off policies, including two weeks off in the summer, summer Fridays. -The office is centrally located in Manhattan, in a well-maintained building, offering convenience for commuting. -Hybrid schedule (3 days in the office, 2 at home) -Compensation is somewhat competitive for the industry, and health insurance options are standard, though not particularly exceptional.

Cons

- Since 2020 the company focuses heavily on hiring diverse talent, but struggles with retention, as many minority employees face unique challenges and lack adequate support. -Assertiveness, creativity, and ambition are qualities praised in certain employees, but similar behaviors from black, asian and latin@s are often undervalued, punished or overlooked. -Leadership lacks transparency, and promotions seem arbitrary, with many managers appearing under-qualified and threatened by experienced hires. -As a private company, there’s minimal accountability for poor decision-making from leaders, and spending often focuses on the wrong priorities. -HR processes are dangerously inconsistent, and reports about workplace issues are frequently mishandled, creating an environment where serious concerns are not adequately addressed.

4.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay good benefits nice team

Cons

hard work long hours stand a lot

1.0
Oct 15, 2024

Chanel review

Recommend
CEO approval
Business Outlook

Pros

1. Iconic luxury brand. 2. Creative innovation.

Cons

“I was hired as a full-time Fashion Advisor, and while the job posting appeared normal, the reality was different after the interview and contract signing. Due to their urgency for training, they offered me a conditional contract, with a promise to change it to a full-time one after my police check. However, they never followed through on this promise. In the workplace, most sales opportunities, particularly in the watch and jewelry departments, were reserved exclusively for Chinese sales associates. Additionally, they were not hiring anyone for back-of-house roles, so new sales associates like myself were constantly tasked with unpacking and preparing boxes for others, rather than focusing on selling. This dynamic not only hindered my ability to make sales but also put me in a position where I was questioned about my performance due to lack of sales, despite not being given the same opportunities.”

Viewing 175 - 177 of 1,240 Reviews

Glassdoor has 2,967 Chanel reviews submitted anonymously by Chanel employees. Read employee reviews and ratings on Glassdoor to decide if Chanel is right for you.